Our values are the product of all the different banks and companies cultures that have crossed our path over the years. Although different, these cultures share a continual awareness of market developments, an unfailing commitment to the growth of added value, corporate social responsibility as well as staff development and customer relationships.

In pursuing our mission and affirming our identity we intend to continue to model our behaviour on strong and widely shared convictions.

The six Foundations of Integrity should inform the behavior of UniCredit people in their dealings with all their counterparties, including institutional entities such as government authorities and public officials.

They also interact with the parties central to profit generation and the chain of social relations, which are the following:

Fairness
Ban discrimination on the grounds of sex, race, political opinion or trade-union activity.

Practise respect and care towards people at all times.

Ban favouritism in recruitment, promotion, and incentive policies.

Transparency
Share your knowledge without monopolising it to your own advantage.

Ensure transparency in career paths.

Respect
Clearly define roles and responsibilities for everybody employed in the company.

Listen and offer constant attention to people, respecting their values, feelings, moral stance; never use any form of undue pressure or offence.

Reciprocity
It means to co-operate, sharing information and knowledge to generate value and find legitimation of our professional identity beyond organizational boundaries. We should care about an active listening of our colleagues’ needs, trying to have a positive influence in our working environment.

Freedom
Create the proper environment freedom of dissent and the freedom to say what one thinks.

Offer everybody the chance to practise the values of entrepreneurship and develop her or his own professional personality.

Trust
Keep your word, admitting the possibility of mistakes made in good faith.

Fairness
Strive for customer satisfaction at all times. Pay appropriate attention to all kinds of customer.

Show impartiality in the selection of suppliers, so as to turn the relationship with them into a competitive advantage for the company.

Transparency
Ensure timely information on our products and services at all times.

Select suppliers with impartiality.

Respect
Safeguard the confidentiality of any information acquired, both in relation to customers and the Company itself, its assets and its decisions.

Open a communication channel with suppliers aimed at supporting the most innovative and responsible processes implemented.

Reciprocity
Offer a good return and a feeling of  certainty to customers, to receive the equivalent in return.

Listen to requirements and transform them into products and services.

Promote co-operation with suppliers, so that they and the company can create value and give their corporate identity legitimacy.

Freedom
Handle interpersonal relations in free and equal terms without being in awe of those who are stronger and without arrogance towards those who are weaker.

Trust
Build up confidence through behaviours that constantly confirm our reputation

Fairness
Pay appropriate attention to to all types of investor, without discrimination or favouritism, in order to make markets increasingly open and competitive.

Transparency
Turn market communication into an economic and cultural value; aim to be clear, complete and timely; and use the most effective communication channel for each investor.

Respect
With investors adopt rules of behaviour in line with corporate values and the professional ethics required by the market's highest standards.

Reciprocity
Listen without prejudice to any indications investors may send through the established channels.

Freedom
Achieve freedom of action such that you can keep the promises you make to the market without undue conditioning.

Trust
Develop lasting and continuous relationships with the financial community; safeguard your consistency and credibility and willingly accept any criticism expressed by the market.

Fairness
Establish suitable relations with stakeholders in order to offer assistance, service and opportunities without discrimination.

Promote local growth by supporting those initiatives that pay greater attention to the actual needs of the community.

Transparency
Keep the community you work in informed of what we do and how we do it.

Respect
Promote growth which is ecologically and socially sustainable.

Reciprocity
Create spaces for discussion and dialogue, in which mutual exchange of information may increase our legitimacy and reputation.

Freedom
Respect individual moral codes and local cultures when acting in  your territory.

Trust
Establish social and cultural relations with local communities, whose distinctive feature should be  reciprocity.